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Home / No-show fees
No-show protection

No-show fees, charged automatically

Set a deposit and a cancellation window. If a client no-shows or cancels late, Sessurely charges the fee for you, through Stripe — no invoice to chase, no confrontation.

Free to start · charges run on Stripe · your clients are always yours
How it works

Set up once. It works every day after.

1

Build your booking page

Add your services, choose which ones need a deposit, and set your cancellation window.

2

Clients book and add a card

They pick a time, see the deposit and policy up front, and add a card — stored securely by Stripe, never by us.

3

Sessurely runs the rest

Reminders go out, no-shows are charged, and follow-ups are drafted. You just approve.

Why deposits and no-show fees work

When a client has money on the line, they show up. Scheduling providers and industry studies consistently report that paid or deposit-backed appointments no-show far less often than free ones — often in the single digits versus 20–40% for free bookings. Automated reminders add to that, typically cutting missed appointments by 20–50%.

A single recovered no-show usually covers Sessurely for the month. See what no-shows cost you →
You're in control

Set the policy that fits your business

Per-service deposits

Require a deposit on the services that need protecting and keep others free.

Your cancellation window

Choose how much notice counts as on-time. Late cancels are treated like no-shows.

Clear, upfront policy

Clients see the deposit and policy before they book and agree to it on the spot.

FAQ

No-show fees: common questions

How does automatic no-show charging work?+

The client adds a card and agrees to your policy when they book. If they no-show or cancel later than your window allows, Sessurely charges the fee you set, automatically, through Stripe — no invoice, no chasing.

Is it legal to charge a no-show fee?+

Charging a no-show or late-cancellation fee is common practice when the client agrees to a clear policy up front, which Sessurely shows at booking. Rules can vary by location and industry, so check what applies to you. This isn't legal advice.

What no-show fee should I charge?+

Most independent pros set the fee at a deposit-sized portion of the service price — often 25% to 100%. You choose the amount and the cancellation window per service.

Founding members

Never eat a no-show again.

Turn on deposits and automatic no-show fees in minutes. Founding members keep $49/mo for life.

Start your free trial
10-day free trial · card required · cancel anytime